It operates as a "demand responsive" service very much like the Go-Flexi service. But the area it covers is wider than the local Go-Flexi service and it will take you to and from places that are covered by normal bus services - but with an emphasis on personal service for you and your wheelchair, or carer, or whatever else you need.
You must register with the service in order to have a risk assessment made for carrying your wheelchair/scooter or whatever.
And you must book your journey the day before you want to travel.